Hi @pradeepr1 ,
Side question - does this user who needs to receive CSV have access to Jira and issues you're trying to export? If so, you could maybe just create Excel and use Jira Cloud for Excel app which you could simply configure (one time) and just hit refresh once you need new data (or configure it so it refreshes every time you open the workbook). We use this for some use cases and it works quite well.
*note > even if the user doesn't have access to Jira, someone else (with access) can simply refresh the data 'manually' and it will still be visible to other, non-licensed, users
There are also some alternative solutions such as this one.
Potentially, you could build up automation with a scheduled trigger and send a web request to Jira to return specific results, but that won't be able to create .CSV file which would be sent to a user as an attachment. I'm guessing you would need to create some kind of script but that would be a custom solution. Not sure if there's any Marketplace app for such a requirement.
Cheers,
Tobi
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