😖🔗Link issue with rule automation is not working
Dario Alarcón
Contributor
Hello community, I hope you are all well.
I am setting up an automation rule and I have the following scenario which I cannot solve.
I need requests "B" and "C" to be linked to "A", is this possible? I have been trying with branching but I have not been able to make it work, because they end up being linked to the triggering incident.
I hope you can help me, thank you very much for your collaboration. 👋🏻
1 answer
Trudy Claspill
Community Leader 
Community Leader
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Hello @Dario Alarcón
What I would advise is trying something like this:
Ignore the trigger, and use your own details in the Create Issue actions
After creating issue A, branch to that issue.
Then create issues B and C, using the Linked Issues field to link each one to A (the issue in focus for the branch).
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