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J'ai une authentification à deux facteurs (2FA). Que dois-je faire lors d'un changement d'équipement

Quentin KISASE
Quentin KISASE
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February 19, 2025

 

Bonjour,

Pour accéder au produit ATLASSIEN, j'utilise l'authentification à deux facteurs (2FA) via mon smartphone actuel (MICROSOFT AUTHENTIFICATOR) et j'aimerais le changer prochainement ! Comment puis-je transférer ce compte sur le nouveau smartphone ? N.B. : J'ai déjà essayé de le rajouter simplement et ça ne marche pas !

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Trudy Claspill
Trudy Claspill
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February 20, 2025

Lorsque vous êtes prêt à effectuer la transition, désactivez MFA pour votre compte. Réactivez-le ensuite à l'aide de l'application d'authentification sur votre nouvel appareil.

https://support.atlassian.com/atlassian-account/docs/manage-two-step-verification-for-your-atlassian-account/

 

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When you are ready to make the transition, disable MFA for your account. Then re-enable it using the authentication app on your new device.

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