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Insight Discovery and Agent Installation for Jira Cloud

Cenil Roy
Cenil Roy May 19, 2021

I was trying to get the Insight Discovery and agent installed, I couldn't find anywhere clear steps on how to get the Insight Discovery and Agent working with Jira Cloud.

Please advise.

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Guilhem Dupuy
Guilhem Dupuy
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May 20, 2021

Hello @Cenil Roy ,

I think your problem comes from the Product Plan you are currently on; it says you're using the Standard plan but unfortunately Insight Discovery for Cloud is only available for the Premium version of Jira Service Management.

When you have the Premium plan, it has to be downloaded from the Atlassian Marketplace like any other app.

 

Let me know if it helps,

Guilhem

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Cenil Roy
Cenil Roy May 22, 2021

Hi Guilhem,

We are on a premium plan.

Best regards,

Cenil

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Guilhem Dupuy
Guilhem Dupuy
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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May 24, 2021

Okay I see,

Have you managed to download the app yet ?

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