Import Assets via CSV fails "Objects missing a label"

Julia R_
Contributor
October 30, 2024

Working in Sandbox we manually entered 20 objects, exported the data, deleted the objects, then attempted to re-import the objects in a test to make sure our objects and mapping was correct.

We have multiple objects which contain multiple references in a single attribute so needed to test the import. 

Once all was mapped and the import selected, no object is imported. The error report indicates that the objects are missing a label.

Any help on this is much appreciated.

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Julia R_
Contributor
November 4, 2024

This https://confluence.atlassian.com/jirakb/how-to-import-assets-object-types-with-attributes-referencing-existing-objects-1095240988.html is far more helpful for the scenario I have and just discovered it.

For anyone wanting the simple, straight-forward answer to how to map for multiple, existing objects:   Label IN (${Locator${0}})

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Trudy Claspill
Community Leader
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October 30, 2024

Hello @Julia R_ 

Have you reviewed this document, and followed its guidance about formatting your input file?

https://support.atlassian.com/jira-service-management-cloud/docs/prepare-your-data-for-importing-into-assets/

 

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