I want to put restriction on date time custom field in Service Desk porta for users. Like users can't put previous date and only can put upcoming date. Anyone knows how to do this ?
You can do this via a validator.
To achieve this, remove the date time picker in all the screens and place it in the transition, and during the transition, you can add the validator to check for the upcoming date entered as you would check in JQL.
FYI: You can place the field in the view screen, but that would enable the users to edit the field if they have edit issue permission. You can disable Inline editing for this.
This is the recommended way in native Jira.
On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link. We've seen a number of questions already asking for...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events