I want to put restriction on date time custom field in Service Desk porta for users. Like users can't put previous date and only can put upcoming date. Anyone knows how to do this ?
You can do this via a validator.
To achieve this, remove the date time picker in all the screens and place it in the transition, and during the transition, you can add the validator to check for the upcoming date entered as you would check in JQL.
FYI: You can place the field in the view screen, but that would enable the users to edit the field if they have edit issue permission. You can disable Inline editing for this.
This is the recommended way in native Jira.
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