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Hi @青山 明
By default, Jira does not track deleted issues and deleted issues are lost forever. To prevent it happening again, for Jira cloud you can try Restore Deleted Issues app developed by our team.
After you installed this app,
. Both bulk and single issue deletions are logged.
. You can see when and by whom issues are deleted.
. You can recover summary, description, comments except attachments.
Below you can find an article about tracking and restoring deleted issues in Jira.
Hope it helps.
Once you delete something in Jira you have lost that data forever be it issues, attachments or any of the configuration objects.
Thats what inspired us at Revyz to build an app for simplifying backing up your cloud Jira instance which includes issues, attachments, comments, configuration objects and more.
Please visit our market place page to see all things we can help you with protecting your data in your Jira cloud instance - Revyz Backup & Restore
Additional information is also available at - Revyz Backup & Restore for Jira Software Cloud
Also note Atlassian recommends that you backup your data per the SaaS Shared responsibilities
I would love to get your feedback on what we are doing and how to improve given an opportunity.
Atlassian, Customer Shared Responsibilities - Very good reference doc
Atlassian Security Practices - An excellent reference of Atlassian Security practices