How do I remove portal setting from a JSM project?

[Zaldy Parian]

Hi all,

I created a test project just to see how it will behave in the portal. Now that I'm done with my investigation and trials, I wanted to disable the portal setting of that project.

I can't seem how I could turn it off from the project settings. Please help.

Cheers,

Zaldy

[Zaldy Parian · Accepted solution]

Found a solution for this...

1. Open the (URL) webpage of the portal

2. On the right side, there is a Customize option with pencil icon. Click on it.

3. Click on Edit home page layout option

4. Locate the project you wish to hide, by clicking the "eye" icon

5. Click on Publish layout button on the top right

[Trudy Claspill]

Hello @Zaldy Parian 

Refer to the answer on this post from @Alexander Bondarev 

https://community.atlassian.com/t5/Jira-Service-Management/Hide-a-project-from-the-Customer-Portal/qaq-p/1685365

[Zaldy Parian]

Thanks, @Trudy Claspill 

But it didn't work for me. I can still see the project on the portal after removing to permission to Browse/Create/Edit etc.   :-)

I even assign the Default Permission, but luck there..

Any other suggestion?

Regards,

Zaldy