Follow Parent Status if Parent being moved

Thomas A July 22, 2024

I want to create an automation to move status following the parent status. In the board there are 3 types of issue Epic, Task, and Sub-Task. I already create rule like iamge below. But it does not work well.  

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Fabian Lim
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July 22, 2024

Hi @Thomas A

There could be multiple issues why this would not work.  For example, can you confirm that the tasks and subtasks share the same workflow statuses and transitions as the main epic?  If the transition/status is not available for a child or subtask, it will not move.  Are there any validators in the workflows that are causing it not to transition?

If you share a specific example or the logs it will help pinpoint the issue.

Regards,

Fabian

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