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Customer Portal - Still being translated even though languages are disabled

Vojtech_ Vesely
Vojtech_ Vesely December 13, 2022

Hello,

 

I am currently experiencing an issue where some auto-generated texts are being translated to users' default language even though the portal does not support that language.

Some users just work in Jira with the default language set to Czech and when they see the portal (where we don't want to support translations) some of the text is English some is in Czech. This just looks like we (as admins) are stupid. Is it a bug/feature is there a way to fix it? If possible we'd want the whole JSM to be just in English.2022-12-13 14_31_01-Unexpected issues - Language support - Service project - Jira and 42 more pages .png2022-12-13 14_32_11-Support Portal - Jira Service Management and 42 more pages - Work - Microsoft​ E.png2022-12-13 14_33_05-Unexpected issues - Jira Service Management and 42 more pages - Work - Microsoft.png

 

Thank you kindly

Vojtěch

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