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Looks like an older issue resurfaced back again. Jira Knowledge Base is not appearing on search results from widget embedded on our website.
Previously this issue notified and fixed in 2020;
Could not access Knowledge Base from Jira Service Desk search tab
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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