Change the order of the Request Type

[Aykan Inal]

Hello there
the request type I created
I want it to be displayed in alphabetical order
how can I do that ?

[Alex Koxaras _Relational_ · Accepted solution]

Hi @Aykan Inal 

You do it by hand. There isn't an automated sorting functionality to my knowledge.

[Alex Koxaras _Relational_]

Also take a look at this thread https://community.atlassian.com/t5/Jira-Service-Management/How-to-sort-the-order-of-request-types-in-the-group-in-JIRA/qaq-p/1741018 and this one https://community.atlassian.com/t5/Jira-Service-Management/Jira-Service-Desk-Portal-how-to-reorder-request-types/qaq-p/721909

[Aykan Inal]

very thanks quick ankswer

[Alex Koxaras _Relational_]

@Aykan Inal kindly mark my answer as accepted in order to help others as well! Thank you!