Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Can you expose Confluence Questions on JSM portals?

DamCoder
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 18, 2021

We would like to make Confluence Questions available to our customers when they search the knowledge base through the Jira Service Management portal.

Is this possible?

 

Thanks!

2 answers

1 accepted

1 vote
Answer accepted
DamCoder
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 20, 2021

Thanks @Brant Schroeder !

 

I ended up converting the questions into articles in the Questions for Confluence space and then linked that knowledge base to the JSM.

This allows portal customers to use the search in the portal to find "questions".

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 19, 2021

@DamCoder Unfortianlty not at this time.  There is a feature request here that you can vote for.

https://jira.atlassian.com/browse/JSDCLOUD-35

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events