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Can you expose Confluence Questions on JSM portals?

We would like to make Confluence Questions available to our customers when they search the knowledge base through the Jira Service Management portal.

Is this possible?

 

Thanks!

2 answers

1 accepted

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Answer accepted

Thanks @Brant Schroeder !

 

I ended up converting the questions into articles in the Questions for Confluence space and then linked that knowledge base to the JSM.

This allows portal customers to use the search in the portal to find "questions".

0 votes
Brant Schroeder Community Leader May 19, 2021

@DamCoder Unfortianlty not at this time.  There is a feature request here that you can vote for.

https://jira.atlassian.com/browse/JSDCLOUD-35

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