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Can you customize the email for approval/deny requests

Vanessa Scherstrom
Vanessa Scherstrom
Contributor
December 17, 2024

When an approve/deny email comes through, is there any way to customize that message to say what it is for?  We have multiple approvals needed and we want the email to identify the request type.  Or do you just "View request". 

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Mikael Sandberg
Mikael Sandberg
Community Leader
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December 17, 2024

The approval email can be modified, but when it comes to the request type there is no variable for it. These are the available variables that can be included in the customer notification:

Screenshot 2024-12-17 at 1.45.03 PM.png 

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