Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Can we upgrade Jira software tier without upgrading add-on tiers

Murthy A M
Murthy A M April 4, 2022

Hello,

Can we have only Jira software tier upgraded from 2000(server license) to 3000(DC license) and leave all add-ons of Jira software without upgrade at 2000(server license) user tier?

Please let me know if this would cause any issues?

 

Thank you

Answer
Watch
Like Be the first to like this
424 views

2 answers

2 accepted

5 votes
Answer accepted
Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
April 4, 2022

Hi @Murthy A M ,

unfortunately you can't do that. Each addon should have a license with the same tier of your JIRA Software.

Hope this helps,

Fabio

Reply
1 vote
Answer accepted
Joseph Chung Yin
Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
April 4, 2022

@Murthy A M -

Once you upgrade to DC, then your add-ons need to be upgraded to DC versions and your user tiers must also be the same.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events