Hello! We're using Jira Service Desk for managing Localisation requests.
In one request raised there might be 5 or more different languages requested. I'd like to be able to add different participants to the ticket automatically. For example, if we get a request for Lithuanian, Latvian and Spanish, I'd like to have LT_person, LV_person and ES_person added as participants by automation. However, the automation only sets 1 participant - the one that rule checked last for.
Here's and example of the the rule(s) that I've set. I've aimed to have a different rule for a different language as there's also the business vertical to be addressed too.
Is there a way to have several different participants added at the same time?
I also have a similar issue with automation for add watchers.
Thank you in advance!
Hi Gabrielė,
You should have an option under new action for Manage Watchers. With that, you can add multiple people.
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