Hello community!
I'm looking for your advice!
I set up an automation rule that will post a message in a Slack channel with a list of tickets assigned to a person and some details.
This is what it looks like:
When: Scheduled
Branch FOR JQL: project = X and assignee = 12345 and parent = X ORDER BY created DESC
Then: Send slack message
{{issue.summary}}
{{triggerIssue.url}}
Due date: {{issue.duedate}}
{{#issue.comments.last}}
Comment by: {{author.displayName}} at: {{created}}
{{body}}
{{/}}
this works fine, but if the last comment mentions the user via @, for example:
"@john, please give some details on..."
After running the automation rule, the slack message returns:
"[~accountid:123456789], please give some details on..."
Is there a way to make it return the username instead of the ID?
Thanks in advance!
@Evgeniy Zimmerman , Welcome to the Atlassian Community!
Please, try to add .text in your comments section or try this: {{#issue.comment.last.body.text}}
This should be work. Similar topic where this works here: Solved: User ID is being displayed in automation instead o... (atlassian.com)
Hope this helps you.
Kind regards,
Fernando
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