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Auto Add Value into Field

Muhammad Moazzam Hassan
Muhammad Moazzam Hassan
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October 19, 2022

Hey,

I have a field of Multi Select (Service Catalogue) consisting of multiple values like ATM, ITM, etc & Other. If the user selects Other then Other Field will populate and the user enters the input like CMS. What I want is to add this input value to my Service Catalogue field so that next time when other users came and while creating an issue the Service Catalogue will have the values like ATM, ITM and CMS & Others.

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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October 20, 2022

Hi @Muhammad Moazzam Hassan 

You can achieve what you want by:

  • Creating a webhook on you instance
  • Use jira automation to get the trigger for the "other value" and then
  • Send a web request using REST api
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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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October 20, 2022

Read this article as well https://community.atlassian.com/t5/Jira-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/ba-p/1443828

The solution is pretty much the one described on that article. However this will work for jira fields, and not for field inside a form on a JSM project.

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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October 20, 2022

Hi @Muhammad Moazzam Hassan ,

there is no automation for this using builtin feature. 

Fabio

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Muhammad Moazzam Hassan
Muhammad Moazzam Hassan
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October 20, 2022

is there any other solution?

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