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We are happy to announce a new video tutorial series on Jira Service Management (JSM) and Jira Software synchronization (JS) using Jira Automation.
- Organizations that own Jira Service Management as a portal for the intake of bugs, incidents, change requests, new features, etc, and use Jira Software Projects to track the development efforts.
- Instead of using an service agents to keep tickets updated and linked to the original customer's request, use Jira Automation to reduce workload, reduce agent license costs and increase customer satisfaction.
Feel free to comment below and include any other automations that you would like us to showcase.
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