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The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, customers have been able to access this functionality from the Insight button in the top navigation of the product.
Later this year, we will be renaming the asset and configuration management feature set in Jira Service Management from Insight to Assets. This change will take place across both Data Center and Cloud versions of our product.
Keep reading to learn about improvements to the user experience, interface, and the value of managing assets, CIs, services, and more with Jira Service Management.
The short answer: not too much! The full functionality of asset and configuration management from Insight will remain the same. We’re making this change to help customers more easily navigate our platform and better understand where to go for specific functionality.
The biggest difference you’ll see is the word “Assets” appearing in the top navigation where “Insight” used to reside. We’ll also be introducing a new object and schema view to better organize and present information related to assets, CIs, services, and more.
There are a handful of topics related to this change that also deserve a mention:
IQL: Insight Query Language (IQL) will change its name to Asset Query Language (AQL). The functionality will remain the same and will be backwards compatible.
APIs: No changes. Customers can continue to use them the way they do today. We will support both /Insight and /Assets.
Apps: All existing Atlassian Insight Marketplace Apps will start referring to Assets.
We’ve been busy with a regular cadence of releases for asset and configuration management over the past few months:
Improved accessibility and performance: Continuing enhancements to the UI and accessibility. Performance upgrades with better indexing and memory changes greatly improved search and import performance - and raised the object limit. Read more here.
Import from URL: Enable admins who import CSV or JSON files to pull their data directly from a URL instead of manually creating and uploading files. Read more here.
Jira users can now edit custom fields in Assets: Jira Software and Jira Work Management users can view and edit the contents of a custom field on an issue (providing they have edit permissions on the issue) without needing a Jira Service Management license. Read more here.
Stay tuned for more information and product updates around asset and configuration management capabilities in the coming months!