Atlassian named as having a dominant position in IT Management Software by Forrester

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Tech debt, security concerns, and a lack of visibility continue to plague enterprise IT operations teams charged with shipping and supporting digital products and services that produce billions in revenue. As these teams race to keep pace with change, all roads seem to lead to the same place. 

A new Forrester Trends Report: “Vendors Move to Dominate IT Management Software”, explains the current market conditions and how Atlassian has grown to be one of two center-of-gravity it management platforms for enterprises.

Charles Betz and Julie Mohr, lead authors of this report, made the call: “IT management tools, referred to as the IT control plane, have been consolidating for years. A bipolar market is emerging, centering on ServiceNow and Atlassian, which have achieved critical mass that competitors will find hard to match.”

According to the report, “If you are thinking, ‘ServiceNow just sells IT help desk, and Atlassian just sells agile project management software,’ you haven’t been paying attention. Through organic growth and acquisition, both companies have assembled comprehensive portfolios covering broad swaths of enterprise (not just IT management) functionality. These acquisitions signal vendors pursuing thoughtful strategies to encompass greater and greater portions of their respective markets, building on their positions of strength and expanding into logical adjacencies, including non-IT workloads (especially those involving knowledge work).”

We believe this report strongly validates Atlassian’s strategy to unlock the power of every team through our System of Work - connecting teams across Development, IT, and the broader business to work better, together.

Get your complimentary copy of the report to find out additional reasons as to why Forrester named Atlassian alongside ServiceNow as two IT management software vendors reaching dominant positions in the market.