Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

When using the Jira Cloud Mobile app, users are unable to change the Assignee field.

MICHAEL December 24, 2020

When using the Jira Cloud Mobile app, users are unable to change the Assignee field. We are able to change the Assignment group and other fields. Just the one field is having an issue. The fields work fine when accessing the website of desktop app. This is only happening on the Mobile app. I was using version 65.0.504 of the app on Android 9. 

1 answer

0 votes
Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 24, 2020

@Michael Q. Terry 

Did you try other iOS? Just to make sure it is not the mobile operating system.

Best,

Fadoua

MICHAEL December 26, 2020

Thanks for Replying. When we use an Iphone (10X) the field doesn't even show up. 

Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 26, 2020

@Michael Q. Terry  please click here then submit a request to Atlassian. It seems like a bug with the Mobile application.

Best,

Fadoua

leecollings
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 26, 2021

The bug is still present and it’s doing my head in!

Tom Bond
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 8, 2021

Yes, same here. Makes it very difficult to triage a queue on my iPad!

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events