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When using the Jira Cloud Mobile app, users are unable to change the Assignee field.

When using the Jira Cloud Mobile app, users are unable to change the Assignee field. We are able to change the Assignment group and other fields. Just the one field is having an issue. The fields work fine when accessing the website of desktop app. This is only happening on the Mobile app. I was using version 65.0.504 of the app on Android 9. 

1 answer

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Fadoua Community Leader Dec 24, 2020

@Michael Q. Terry 

Did you try other iOS? Just to make sure it is not the mobile operating system.

Best,

Fadoua

Thanks for Replying. When we use an Iphone (10X) the field doesn't even show up. 

Fadoua Community Leader Dec 26, 2020

@Michael Q. Terry  please click here then submit a request to Atlassian. It seems like a bug with the Mobile application.

Best,

Fadoua

The bug is still present and it’s doing my head in!

Yes, same here. Makes it very difficult to triage a queue on my iPad!

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