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Jira for Mac doesn't log in.

Vincent Pham
Vincent Pham Nov 16, 2021

Using Chrome or Safari as the default browser and MacOS Monterey 12.0.1 with an M1 Macbook Air.

 

During log in, I get a pop up that says, "Jira wants to use Atlassian.com to log in" and then all I see is a spinning window in the Jira desktop app. Nothing on Chrome or Safari.

 

Any help would be appreciated!

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jack
jack
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 22, 2021

Hi @Vincent Pham  - I think this thread should help you out https://community.atlassian.com/t5/Jira-Core-Server-questions/Jira-Mac-app-stuck-on-the-login-screen/qaq-p/1502087#M58355

It is a bug in the OS, best to set Safari as your browser and then relaunch both Safari and the Jira Mac App!

Cheers

Jack 

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0 votes
jack
jack
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 22, 2021

Hi @Vincent Pham  - I think this thread should help you out https://community.atlassian.com/t5/Jira-Core-Server-questions/Jira-Mac-app-stuck-on-the-login-screen/qaq-p/1502087#M58355

It is a bug in the OS, best to set Safari as your browser and then relaunch both Safari and the Jira Mac App!

Cheers

Jack 

Reply

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