Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Any template available to manage CAPA Processes in Jira or Jira SD?

Dear Experts,

I'm studying a CAPA system requirements. Suggestion is to use JSD where workflow needs to follow 8D ( and 4M1D industry methods.

Wondering if you guys have built any similar system in past? Is there any template or guideline available? Please share your ideas or thoughts.


Thank you

1 answer

1 accepted

Hello @Muhammad Fahad , we have built something similar on Confluence if you are interested. It does not follow the exact 8D method, but it can be adapted to the purpose.



Hi @Matteo Gubellini [SoftComply] , Great to know. If possible, can you please share a bit more details on how you guys achieved this using Confluence?

Thank you

Hi @Muhammad Fahad , we have created a workflow with electronic signatures using Comala Document Management for Server. There is a similar version on cloud too. The downside is that you cannot link the completion of fields with transitions, but you have electronic signatures which I don't think are available on Jira.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

297 views 0 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you