Ashwin was using a ServiceDesk project. There is no API available that allows a ServicesDesk project to be updated. Additionally, there are permissions that are granted to add-on. Apparently, Atlassian had a bug that was not granting add-ons the correct permissions. This has since been fixed, however the API still persists. Once there is an update to the API we will post to this chat with the fix.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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