Ashwin was using a ServiceDesk project. There is no API available that allows a ServicesDesk project to be updated. Additionally, there are permissions that are granted to add-on. Apparently, Atlassian had a bug that was not granting add-ons the correct permissions. This has since been fixed, however the API still persists. Once there is an update to the API we will post to this chat with the fix.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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