we have a problem with inserting a comment into a list in edit mode

When I try to add an entry to a list in the edit mode in JIRA (version v6.2.6#6264-sha1:ee76422), almost 90% of the time when I click the green plus button (see image below) it will not save the text. You have to get out of the browser and go back in, click refresh and then it might go in. This fails wither or not there is already something in the list. However if there is already something in the list and on the main screen I hover over the list and click the edit icon, then I can always enter comments into the issue. Why is the edit screen not working. If there is nothing in the list the field is set to not show in the main screen.


2 answers

0 votes
Vasiliy Zverev Community Champion Dec 11, 2015

Could you specifycustom field type of these fields?

What kind of browser are you using and is are you self hosted or cloud?

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Thursday in Jira Ops

I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

5,053 views 20 14
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you