Hy somebody made mistake to create "unresolved"Status for Resoultion field. Now we want to clear that. But if i make bulk change JIRA asks me to map this Field value to antoher. But since we want to have it empty now, what could we do ? How could we solve our problem now. Since after deleting this Status, anyhow the issues remain on this value...but we want to have tham in blank....
You can't unset it easily because of the nature of the field.
You will need to push each issue through a transition that has "clear resolution" on it. Most of the time, we recommend adding a new transition for your workflows (and you can remove it later), but the approach depends mostly on the size of the problem.
Run a filter for "resolution = <unwanted value> and status not in <any closed status where the resolution should be set>". I'd save that and put it into some dashboard gadgets - filter statistics for project and status maybe. That will give you a good idea of how many issues you need to amend, and where to look for the workflow edits.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG