We have our JIRA instance connected with fisheye. When dev makes push to git, small piece of code "pings" fisheye to scan repository. It takes maybe a minute. This piece of code also forces devs to insert a JIRA key into commit message so fisheye can connect commit with issue. But sometimes it takes ~30minutes to commit be available in a certain issue. Is there any way to make JIRA ask fisheye real time? Or at least force this cache refresh every 5 minutes?
the commits should appear in JIRA as soon as they're indexed in FishEye (so if you see them in FishEye you should see them in JIRA as well). Having them appear only after 30 minutes might indicate a communication issue between JIRA and FishEye, where FishEye can't notify JIRA about new commits.
Please have a look at this knowledge base article, about troubleshooting these issues, and make sure your application links are configured properly. If you're still having problems it'd be best to create a support request, so that our support team can investigate further.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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