how to delete issues online

 

1 answer

1 vote

The actions (... to the right of the issue view) will have a "delete" option in it, if you have the permission to delete issues in that project.  You can also delete using "bulk edit" if you have permission for that (it still requires you to have delete rights in the project(s))

If you don't have delete, talk to your administrators.

However, it is strongly recommended that you do not allow delete.  Deleted issues are, well, deleted.  You can't get them back without going to backups.  Most JIRA admins set up a workflow that allows a quick "created in error" closing route, a security scheme to hide 'deleted' issues, or a wastebin project to move them to, rather than allow delete.

Totally agree with Nic!

We have a "Discarded" status that does not show on the Boards for this soft delete approach that can be transitioned to from all other statuses. We also have a transition to "recover" discarded issues because... well you know! 

Tom, How do you create the discarded status?

Just like any other status. But when you add it to your workflow, choose the 'transition from All' option. I also don't include it on the boards. Let me know if you need more details.

Yes I did that. Thanks!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

222 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you