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generated a license key for jira server with confluence server id.

need to redo all my license keys except for confluence.

1 answer

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Mikael Sandberg Community Leader Dec 10, 2018

Hi Steven,

Welcome to the Atlassian Community.

The server id is only used internally by Atlassian and is not connected to your license key, so you do not need to regenerate the keys. Same thing applies if you in the future move to a new server, you can just reuse the same license key.

Thanks for the reply.   This is what I wanted to hear.

Hi Mikael,

I did the same thing as Steven: mistakenly generated a Bitbucket license key using a Jira Software server ID. Now I cannot activate Bitbucket. Please see attached:

Bitbucket-licence-error.png

I understand that the Server ID is not connected to the license key, but the license key I generated is not working and there is no way to regenerate it.

Any suggestions?

Mikael Sandberg Community Leader Mar 19, 2019

@cvachon_akivo Contact Licensing support and they should be able to help you out.

Thank you. I will do just that. :)

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