can I get notification when issue ranking changed

 

2 answers

1 vote
Mahesh S Community Champion Oct 18, 2016

If you have script runner, Move to Script Listener->Send a custom email.

Give the condition for the field value change, chose the event like 'Issue Updated' or 'custom event', use the required template and subject for the mail.

Thanks. I will try it

1 vote

The ranking does not fire an event, so no, you can't.

I'm not sure you'd want to do it either.  Every move of an issue through the ranking effectively re-ranks every issue.  Even if you cut it down to only the items that are directly affected, a single issue move re-ranks five issues.  A typical sprint planning session could easily cause thousands of emails to go out.

help me understand how ranking works. thanks!

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