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bitbucket commits and branches not showing in jira

Markus Wuersch
Markus Wuersch
Contributor
July 4, 2016

Bitbucket Server (v4.6.1) is successfully linking to JIRA (v7.1.1) issues (it picks up on any issue key that is found in commits). But JIRA is not showing any existing branches nor commits even though they clearly contain an issue key. 

What am I missing?

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Markus Wuersch
Markus Wuersch
Contributor
July 4, 2016

Thanks, yes, that was the problem (embarrassingly). I thought we had it already configured but I guess not... all working now. 

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Mayank Arora
Mayank Arora
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December 12, 2016

Wait, I'm really sorry. What worked? Same issue with me.

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Jobin Kuruvilla [Adaptavist]
Jobin Kuruvilla [Adaptavist]
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July 4, 2016

Does the JIRA user has permission in Bitbucket? If not, any errors in logs?

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Karthik Vepachedu
Karthik Vepachedu
July 26, 2017

Hey I have the same problem. The error I get is "error indexing commits". Any suggestions?

 

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