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Wrong status name in a workflow

matthias_interaktiv
June 3, 2016

I have a strange problem with a workflow status: The list at /secure/admin/ViewStatuses.jspa shows me a status name "open". If I click on the edit-Button it displays the correct name "scheduled". How is that possible? And how can I change the name of the status "open"?

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105349
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June 3, 2016

Hey Matthias!

When was the last time a re-index was done on your instance?  Give that a shot as a first troubleshooting step.  If that doesn't solve it, let me know!

Thanks!

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matthias_interaktiv
June 3, 2016

Hi Cody,

this was our first clue wink After re-indexing the status is still named "open". 

There must be a problem with the workflow scheme, i guess.

105349
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June 3, 2016

Darn, alright.  smile

What happens if you try and create a new status called 'Scheduled', and replace the troublesome one in your workflows?  I have a sneaking suspicion that the 'Open' status name is not editable, as it's the initial open status for other workflows.

 

matthias_interaktiv
June 3, 2016

Ok, it's getting more strange. I can't create a new status called 'Scheduled' because he says that it's created already. But this status still only appears in the edit box on the status 'Open'.

If I create a new workflow i can choose both status...

And if I choose 'Scheduled' this status is linked with 'Open'.

Veeeery confusing..

105349
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June 3, 2016

Okay, what happens if you change the 'Open' status name back to 'Open', then try and create the 'Scheduled' status?

matthias_interaktiv
June 3, 2016

Okay I think this works now. Thanks for your assistance!

105349
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June 3, 2016

Okay great!  

If everything is working, I'd appreciate you marking this as answered.  Thanks!  smile