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What causes this query: "The value 'open' does not exist for the field 'status"

Jose Lopez
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November 8, 2019

Other status such as closed, scheduled, etc. get results but the open status does not. 

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Peter DeWitt
Community Champion
November 8, 2019

@Jose Lopez , My initial though is to make sure there is actually a status of [OPEN]. That error message is the one you get whet you attempt to search for a status that does not exist. -pjd

Jose Lopez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 8, 2019

Thanks Peter, I was not aware that there were changes in the status field, so now instead of open or in progress, there is request and scheduling. I changed my saved filter to look for those statuses instead.

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