Hello all, my problem is:
I set my SMTP server, it works when I do a test email. But when it concerns the mail templates included in JIRA, no mail is sent ... I do not find a solution to this problem. The virus was blockade when sending mail, when I disable, test mails pass, but the messages with templates to spend more ... Someone would know how to fix this?
Is there any mails in the error cue? are there mails in the send cue? Do you see any error in catalina.out? Are you running windows or linux? If linux: do a:
echo "test email"| mail -s "test subject" firstname.lastname@example.org
Did you receive it?
Has anything changed since this worked, or did it never work?
We are missing a lot of information about your environment, please elaborate.
"Couldn't connect to host" is a really simple error - your mailserver is not responding to JIRA when it tries to send mail. Might be:
As you say a test worked, and the rest are failing, and then mention a "virus blockade", it suggests the last one - your mail server is configured to not send things.
It depends on your mail server.
What you are describing looks like a problem with that, rather than JIRA. If a test email goes out ok, then that proves that JIRA can send simple mails via your mail server. As you can send test emails but not others, then there's two possibilities:
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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