Screen not displaying for issues

nidhis November 11, 2015

Hi team,

I have created new project, assigned Screen, issue type scheme, issue type screen scheme, field configuration scheme everything to it, but once I am trying to create issue in that project, the Screen which is associated with that Project is not displayed.It is displaying any other screen

I am not able to find root cause, please suggest.

3 answers

0 votes
pawarsachin84 November 11, 2015

Hi Nidhi,

You have configured (Project Specific) Issue Type Screen Scheme -> Screen Scheme -> Screens. In JIRA you have different Issue Operation's for more information refer page (https://confluence.atlassian.com/jira/associating-a-screen-with-an-issue-operation-185729530.html ) Associate your (created project specific screen) create issue screen to Create Issue operation then the field's you are looking for will get visible.

0 votes
Nic Brough -Adaptavist-
Community Leader
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November 11, 2015

I know you've said you've assigned a screen, but there's probably a problem in there somewhere.

One debug trick - find a field that is NOT appearing on your screen that should be, go into create and then use the "where's my field" button - that will tell you why the field is missing, which can help track the problem down.

0 votes
GabrielleJ
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November 11, 2015

Check what Screen is associated to the "Create Issue" operation defined in your Issue Type Scree Scheme

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