I am using "Comment Creation" when users reply to issue updates. However, it states that
Any attachments to the email will become attachments to the issue (assuming attachments have been enabled in JIRA).
My problem is that icons related to user, issue type, comment bubble, and Atlassian logo are seen as attachments and added to the issue that is being replied to. Even though I design a string to prevent the email thread from being added (which works successfully) the same 4 items get attached everytime the issue update is replied to. How do I prevent those objects from being attached every time?
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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