Pop up screen on transition

Pascal Geusen (klant) January 18, 2021

Hello,

When I have a ticket with no comment (status is TO DO) and change the status to DONE I get a pop up screen.

Is it possible to adjust the fields showing in that pop up screen?

Kind Regards,

 

Pascal Geusen

1 answer

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
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January 18, 2021

Edit the workflow and check the transition from To Do to Done - you should find it names a "transition screen".  You can change the fields on a screen by going through Admin -> Issues -> Screens.   (Be aware screens may be shared by different workflows and projects)

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