we just moved to the server version of JIRA Core. All the cloud data is restored, but we don't receive notification emails.
And now it seems the smtp settings won't show in our server version, see below. I understand that the below page is the correct one for the cloud version.
no outgoing mail settings.PNG
I know this may be an old question, but for everyone who is experiencing the same, as of Jira 7.8, the Global Permission Jira System Administrator (not to be confused with Jira Administrator) is required to be able to configure the details of the Outgoing Mail, while Jira Administrators can only turn it ON and OFF.
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