I have created a work flow. Accidentally a ticket has been moved from A to status D, instead of moving it to Status B.
Is there are way , I can bring the ticket back to Status B.
Below are my status,
A, B, C , D
Below is the workflow navigation,
A to B
B to A / C
C to D
Welcome to the community.
In your workflow add a new transition from the status D to the status B or A and make the change in the issue. You can after delete this new transition or leave it only for some user with a workflow condition.
Hope this helps
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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