Issue Synchronizing Specific Users from a Crowd Directory to JIRA

We have JIRA 6.4.12 using a Crowd 2.8.3 as a user directory.  On the Crowd side the directory a delegated authorization directory connected to Active Directory.  Some of the users are not synchronizing  properly.  In the JIRA log we get:

2015-12-11 14:23:32,614 atlassian-scheduler-quartz1.clustered_Worker-2 WARN ServiceRunner [] Could not add the following entity to the directory [ Crowd Internal Directory ]: USERNAME

This is similar to CWD-4290 and but (a) not using mySQL and (b) a user is the problem not a group.


1 answer

0 vote

What is the rest of the error message?

So, there isn't a stack trace. There are additional messages about the number of users synchronized and about the groups synchronized and finally a message indicating that full synchronization is complete.

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