This question is in reference to Atlassian Documentation: Configuring email notifications
Is it possible to send a notification when a user adds a comment for a specific status?
For example, I want to send notifications when a user add a comment while the status of the task is 'In Progress' ( when the status is to do or closed, I don't want to send notifications).
Notifications go out on events, and events are generated throughout the lifecycle - they're not tied to fields directly.
You can do this, but you need to do a bit of coding. You turn off the notification for the "issue commented" event and find/write a listener that can catch the event and embed code that says "if status = x then send email, otherwise don't".
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs