It is likely that entering one (or more) of those the green statuses (statusCategory = Done) a resolution is set, either manually or automatically.
JIRA considers issues as open if they lack a resolution value, and as closed if they have a resolution set.
With that consideration in mind, many of the built-in gadgets and reports are configured to show just open (unresolved) issues.
In some of those gadgets, you can edit the filter which feeds it by removing '... AND Resolution is not EMPTY' from its JQL sentence.
Hope this helps.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
As a Jira power user, I was at first doubtful that Trello could benefit my workflow. Jira already uses boards (ones you can customize!), so why would I even need to use Trello?! In this post you will...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs