• Community
  • Products
  • Jira
  • Jira Core
  • Questions
  • In my workflow I have multiple categories with done status, but when an issue is in category with done status it is not showing up in my analytics. Is it cause of multiple categories with same status?

In my workflow I have multiple categories with done status, but when an issue is in category with done status it is not showing up in my analytics. Is it cause of multiple categories with same status?

 

1 answer

0 votes

It is likely that entering one (or more) of those the green statuses (statusCategory = Done) a resolution is set, either manually or automatically.

JIRA considers issues as open if they lack a resolution value, and as closed if they have a resolution set.

With that consideration in mind, many of the built-in gadgets and reports are configured to show just open (unresolved) issues.

In some of those gadgets, you can edit the filter which feeds it by removing '... AND Resolution is not EMPTY' from its JQL sentence.

Hope this helps.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Organizing your space just got easier - Page Tree Drag & Drop is here

Hi Community! I’m Elaine, Confluence Product Manager. You may have read my earlier post about page tree in space navigation sidebar. I'm excited to share another improvement that helps you organize ...

58 views 3 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you