Importing Issues via CSV with Labels

I'm trying to use the JIRA Import module to load new tickets via CSV, however for some reason I can't set labels in the CSV.  Labels is not an option that I can choose in the drop down when I start the import and set the mapping to values.    We are using JIM version 7.0.12 and JIRA version 6.4.9.


The docs say this should be doable, am I missing something?

1 answer

It could be that the label field is not correctly associated with the screen you are using. To change it do this:

  1. Go to Fields Configuration page on your JIRA instance.
  2. At the Default Field Configuration, click on Configure

3. Locate affected field name
4. On the left of the affected field name, click on Screens
5. On the Associate field Issue Type to screens page, Select or Tick all screens. This will associate the affected field name to all screens.
6. Click update.

See here for more info:

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published an hour ago in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

12 views 0 0
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you