I get a Lucene health check warning, but on clicking thru there are no errors

When I login to Jira I get a popup stating that the Lucene health check has failed.

When I click on the link in the popup, it shows me that all health checks are OK.

This is quite annoying as this message is shown every day.

5 answers

This widget could not be displayed.

We are seeing "The last issue update recorded in the database was at (12/4/17 2:31 PM) but the last issue update recorded in the index was at (12/4/17 2:31 PM)."

Note that the two times are identical, so I'm not sure what it's complaining about.

This widget could not be displayed.

Hi Andre,

I also have these messages pop-up from time to time. Lucene refers to the sync of your JIRA application with the indexing of all issues/work items on the server/DB.  The health check runs automatically every 15 minutes as does the auto indexing of issues, so often the DB/server catches up and the sync issue is automatically resolved but you still get the message pop up as a kind of delayed notification when you log in.

Normally I've found that locking JIRA and re-building the index (quickest) or background re-indexing (keeps JIRA available for use) resolves the issue.

Dave

This widget could not be displayed.

We're also experiencing this in Jira - as well as for the End of Life system health check...yet when you click to 'Find out more' it's all fine. Strange, but annoying!

This widget could not be displayed.

Like from me to this tipoc. I have this issue regular like once per week on JIRA v7.3.6. One of ideas - it appears after any of configuration changes ( user previleges, screen schemes etc.). But still the question - why in detalisation it is ok.

This widget could not be displayed.

We also get this error far too often only for the Health Check page to say everything is ok.

Looks like it is tracked here: https://ecosystem.atlassian.net/browse/ATST-835

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Friday in Bitbucket

What is your #1 piece of advice to new users getting started using Bitbucket?

Hello Community! My name is Claire Maynard, and I’m a Product Marketing Manager on the Bitbucket team. I’m interested in hearing what advice or tips you have for new users getting started on ...

125 views 5 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you