Is there a way that I can create a report in JIRA and have a dashboard attached to it where it displays the following information
The ticket number, Status of the ticket, Date it went into that status, #of days it has stayed in that status.
The Gadgets in the dashboard doesn't seem to get this kind of reporting. Also the pivot reports doesn't provide this type of reporting
I don't think there are any JIRA reports that show exactly what you are looking for, but you could compile the different pieces on a dashboard.
The average time in status dashboard gadget is a good one for seeing how long tickets are in a status/statuses.
You could also just do a filter results gadget and add the key, status, and updated date to the fields to show. I also like adding latest comment and latest comment date.
we use card colors on the board to show how long a status has not be changed.
Some JQL like:
resolution IS EMPTY AND status changed after "-3d"
This selects only unresolved issues those status hasn't changed in the last three days.
Maybe that could be a solution for your issue.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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