On my JIRA instance resolution field is mandatory by default.
I have checked the workflow and it is not becoming mandatory from there. I also checked the field configuration and there is no option to choose Optional/Mandatory for resolution field.
Can anyone please suggest from where the mandatoriness is coming from? How do i make it non-mandatory?
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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