How to make resolutions non-mandatory field

Pilar Dec 23, 2015

On my JIRA instance resolution field is mandatory by default.

I have checked the workflow and it is not becoming mandatory from there. I also checked the field configuration and there is no option to choose Optional/Mandatory for resolution field.

Can anyone please suggest from where the mandatoriness is coming from? How do i make it non-mandatory?

image2015-12-23 11:38:15.png

2 answers

0 vote

Nic Brough [Adaptavist] Community Champion Dec 23, 2015

What version of JIRA are you using?

Also, on what screen are you getting this? You have not added Resolution to a Create or Edit screen?

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0 vote

Gabrielle Bautista [ACP-JA] Dec 23, 2015

If you can tell us where are you seeing this, that will narrow down the problem.

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