How do I install this Ad-on??

I have entered the correct license, and downloaded the .jar file onto my JIRA server. The .jar installation file will not execute when I click it, and the ad-on does not appear anywhere on the top bar of JIRA where the Projects, Issues, and Dashboard drop-down menus are located. Please help!

1 answer

0 vote

Ideally, you should use the UPM to install new add-ons, not an upload.  I don't know why you're expecting a click to execute it - add-ons run inside JIRA, not standalone.   For an upload, you should be using "upload" from the manage add-ons page, and there's nothing to click and run there either.  .jar files can be "run" if they're a standalone, but Atlassian add-ons are not standalone items.

Also, we don't know what add-on it is.

Could you try again, but use the recommended route - via "find new add-ons"

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published 34m ago in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

16 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot