How can I prevent issues with actual work from being deleted?

Recently we have had people delete issues that have actual work logged to them via Tempo Timesheets, this last particular issue was of vital importance to our HR department governmental reporting.  I would desperately like to prevent this from happening in the future. 

4 answers

1 accepted

Ok, a few additional options;

  1. Do not allow anyone to actually delete issues, add a 'delete' status with transitions from all other statuses and a recovery transition. (actually a number of folks use/support this type of approach)
  2. If you are server based, you could probably add code to check and prevent this, but I'm on the cloud so can't really help you with that.


Thanks Tom!  We will be trying that.  

Yes, Tempo Timesheets doesn't make it clear in a few places that they mean Delete issue not delete worklog. We use the Delete permission to prevent that, and make admins give themselves delete permission only temporarily

@Matt Doar [ServiceRocket] Unfortunately deleting the issue also deletes all worklogs, do you have a work around for that?

1st step - restrict the ability to delete issues to admins only.

We did, it was an Admin who did deleted the issue.

Then maybe you need to reduce the number of admins laugh 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

79 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you