How can I Backup the uploaded files?

I am testing the Documents plug-in for Jira, and I have a question about back-up:

How can I take a backup of the files and folders I upload the documents folder? Suppose I had to re-install Jira, how can I restore my previous files ? Does it work like regular attachments backup ? I mean if I copy the data folder and paste it in the new installation, would the plug-in recognize the files ?

Best regards,


1 answer

The data of the Documents add-on consists in database tables + files on disk.

The tables are stored in the JIRA database and the files are stored in a subfolder “documentsaddon” of the JIRA’s attachments folder.


So the usual backup operations that you perform for JIRA will cover the Documents backup.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

388 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you